INTRODUCTION – TO OUR COMPANY
Mobik Retail is a unique mix of high-performance individuals focused on delivering on our promises, exceeding our clients' expectations and taking care of our amazing teams of people who simply love and live retail.
While our clients are usually large multinational companies and their brands are leaders in their categories, we love nothing more than connecting with client teams on a personal level to make the impossible possible.
Our collective passion for retail environments and spaces, helps build the success of our clients by delivering unique retail solutions including Flagship Stores, Shop-in-shops, Product Displays and In-Store communication.
This is achieved by providing an excellent level of services in design, engineering, production, distribution and implementation of retail fixtures globally. The long-term success of Mobik, as well as daily operations, is driven by our company values.
INTRODUCTION – TO THE ROLE
The General Manager for Mobik Retail in Mexico participates with the Executive Team in developing a vision and strategic plan to guide and develop the branch. The GM identifies, assesses and informs the Executive Team of internal and external issues that affect global operations and acts as a professional advisor to the COO on all aspects of the branch activities. The GM ensures that the operation of the branch meets the expectations of its clients, Executive team and the Mobik Global network by overseeing the planning, implementation and evaluation of the branch programs and services.
To achieve this, The GM must be an accountable strategic thinker, natural leader, excellent communicator, negotiator and self-starter team player working closely with their internal management teams and Executive team.
KEY RESPONSIBILITIES
- Living Mobik values and injecting them into all team members.
- Defining Vision of the branch and business.
- Developing talents of the individuals by coaching and mentoring.
- Stimulating Teamwork as a High-Performance Strategy to achieve team goals.
- Inspiring the team with positive energy and drive.
- Driving sales and new business opportunities.
Responsible for as a Manager:
- Responsible for setting branch goals and their execution & achievement.
- Defining project plans to achieve the branch goals.
- Defining team structure and processes in the whole branch.
- Ensuring smooth day-to-day operations (account teams, back-office teams).
- Achieving profitability of the branch
Responsible for the following Account Teams:
- Hugo Boss
- Armani
- Versace
- Etc
Responsible for the following Back Office operations:
Production & Supply Chain
- Work with staff and the Financial Controller to prepare a comprehensive budget and annual fiscal plan.
- Approve expenditures within the authority delegated by the Managing Director.
- Ensure that sound bookkeeping and accounting procedures are followed.
- Administer the funds of the branch according to the approved budget and monitor the monthly cash flow of the organization.
- Provide the Executive Leadership Team with comprehensive, regular reports on the revenues and expenditure of the organization.
- Ensure that the organization complies with all legislation covering taxation and withholding payments.
Human Resources
- Determine staffing requirements for organizational management and program delivery.
- Oversee the implementation of the human resources policies, procedures and practices.
- Coach and mentor staff as appropriate to improve performance.
- Discipline staff when necessary, using appropriate techniques; release staff when necessary, using appropriate and legally defensible procedures.
- Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations.
Other Back Office and Horizontal Services
- Warehouse
- IT (Hardware & Software).
- Logistics
- Quality
- Office Management
JOB REQUIREMENTS
Required skills and competencies:
- 8+ years of experience in General management, Client Service or Retail Development with proven record of managing and developing a number of client accounts simultaneously (experience with global markets a plus).
- Managerial experience (leading, developing and motivating team members) is a must.
- Leadership skills – ability to guide, direct, or influence people; active listening, providing feedback, be accountable and transparent and earning credibility by role modeling – leading by examples. Ability to quickly become a trusted and respected member of the team.
- Strong financial experience / skills managing standalone branch P&L: outstanding organizational and planning skills (ability to juggle multiple projects), great attention to detail and follow-through, ability to multi-task and consistently meet deadlines.
- Exhibiting strong strategic and operational decision-making skills.
- Negotiation skills – ability to use a range of approaches and strategies to build a stronger negotiation base and form long-term relationships.
- Savvy in identifying potential challenges for the business and comfort taking the lead in solving them.
- Knowledge of the client’s business (organization chart, local and international contacts, retail structure) and brands (history, target groups, positioning, identity, product ranges and categories)
Personality traits:
- Self-motivated, confident team-leaders able to motivate all team members to a high performance and excellent quality
- A self-starter, entrepreneurial minded with natural drive for development and self-improvement
- Convincing presenter with excellent communication skills for both personal and written interaction with clients
- Open, Honest, and Direct
- Flexible, dedicated, and passionate for the job
- Organized, efficient, and goal oriented
- Empathetic and social person for daily interaction with many people
- Ability to multi-task many things at once without losing focus and control
- Perfectionist with a high level of attention to detail
Software:
- Advanced level of MS Office is a must
- Adobe Acrobat Professional
- ERP / MRP experience a great benefit.
Languages:
- English – fluent level required for daily written and verbal communication
- Spanish – fluent level required for daily written and verbal communication
EMPLOYMENT PACKAGE
- Competitive salary package
